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  • All deliveries will be delivered within 5-7 working days, taking into consideration the availability of stock and region.

  • Where delays or out of stock situations occur, every effort will be made to inform the buyer.

  • Deliveries outside the borders of South Africa will not be done via the website and a store must be contacted in this case.

  • In the event of Human Bean Coffee Co. being given an incorrect delivery address or no one is present to receive the item at the time of delivery, the delivery will be returned to our offices, and we will then contact you to re-schedule the delivery. Please note that you will be charged the delivery fee again, as we use contract delivery teams and we are charged for each delivery, and in turn, this fee will be passed onto the purchaser.


  • Should Human Bean Coffee Co. supply the incorrect product, Human Bean Coffee Co. shall exchange the unit for a new one, provided that the damaged unit is returned in its original packaging with all warranty cards, manuals and accessories. Certain made to order items may only be returned for replacement but not for a refund.

  • Human Bean Coffee Co. work on a seven-day refund policy.

  • Cash refunds will not be given, the refund will be paid back into the user’s bank account.

  • To complete your return, we require a receipt or proof of purchase.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


  • At the time of placing the order, transaction details are presented to the bank and an authorisation is obtained for the amount of the order.

  • Note that to protect its own interests and the interests of customers, Human Bean Coffee Co. scrutinises all transactions carefully to prevent attempted fraud and a transaction may be refused if Human Bean Coffee Co. is not satisfied with its legitimacy.

  • The following cards are accepted on this site: Visa Card, MasterCard.


Human Bean Coffee Co. is in partnership with many restaurants, cafés, and corporate companies providing their customers and staff with the best coffee experience possible.


Our coffee is specially roasted to order so it always arrives to you at its' freshest, wherever you are in South Africa.

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